Shipping policy
Shipping Policy
At Merde Matches, we take pride in carefully preparing and packaging every order.
Processing Time
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Orders are typically processed within 2–3 business days.
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You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Rates
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Standard shipping (5–7 business days) is available within the United States.
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Expedited shipping options may be available at checkout.
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International shipping is available to select countries. Shipping times and costs vary by destination.
Delivery Issues
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We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
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Please ensure your shipping address is correct at checkout. We cannot reship or refund orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
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If your package arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date at nicholas@merdematches.com. Be sure to include your order number and photos (if applicable).
Thank you for choosing Merde Matches to bring a spark of Parisian chic into your home. ✨